Assistants (IAs) are redefining digital commerce and customer care as
enterprises introduce intelligent assistants to provide an engaging
customer experience using natural language understanding, machine
learning, and artificial intelligence.
Opus Research is defining the IA landscape in research and industry leading events.
groundbreaking Intelligent Assistants Conference series, which began in
2014, has featured case studies & executives from Amazon, Samsung, USAA, BMW, Swedbank, Amtrak, U.S. Bank, Facebook, Ticketmaster, SRI, Shell Corporation, Coca-Cola, Domino’s, Schlage, Hyatt Hotels,
and many other leading brands showcasing efforts to improve customer
experience, mobile apps, e-commerce, self-service efficiency, chatbots
and conversational commerce.
Featuring leaders in banking and financial services, travel/hospitality, contact centre management, telecommunications, healthcare, e-commerce and e-government.
DISCOVER EMERGING TRENDS
Learn approaches to offering consistent, personalized offers and answers to customers and prospects regardless of their device of choice or channel of choice. Gain access to all presentations and conference videos from both conferences.
EXPAND YOUR NETWORK
Unprecedented networking opportunities to meet your executive peers, technology vendors, solution providers and industry experts who are pioneering the future of intelligent assistants.
Business decision-makers in various industry verticals: banking & financial services, travel & hospitality, insurance, retail
Customer care executives, contact centre managers, omnichannel and multi-channel specialists, go-to-market partners, system integrators and solutions providers
Directors of e-commerce, strategy & innovation, online & mobile support, CRM specialists, digital & marketing executives
Thursday, May 4, 2017 - Friday, May 5, 2017 8:00 AM - 12:15 PMGMT Time
Claridge's HotelBrook StreetMayfairLondon W1K 4HRUnited Kingdom
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