Co-Located with Intelligent Authentication Conference 2016
Intelligent Assistants (IAs) are redefining digital commerce and customer care as enterprises introduce intelligent assistants to provide an engaging customer experience using natural language understanding, machine learning, and artificial intelligence.
Opus Research is defining the IA landscape in research and industry leading events.
The groundbreaking Intelligent Assistants Conference series, which began in 2014, has featured case studies & executives from USAA, BMW, Amtrak, U.S. Bank, Facebook, Ticketmaster, SRI, Shell Corporation, Coca-Cola, Domino’s, Schlage, Hyatt Hotels, and many other leading brands showcasing efforts to improve customer experience, mobile apps, e-commerce, self-service efficiency, chatbots and conversational commerce.
Featuring leaders in technology, retail brands, banking and financial services, travel/hospitality, contact center management, telecommunications, healthcare, e-commerce and e-government.
DISCOVER EMERGING TRENDS
Learn approaches to offering consistent, personalized offers and answers to customers and prospects regardless of their device of choice or channel of choice. Gain access to all presentations and conference videos from both conferences.
EXPAND YOUR NETWORK
Unprecedented networking opportunities to meet your executive peers, technology vendors, solution providers and industry experts who are pioneering the future of intelligent assistants.
Business decision-makers in various industry verticals: banking & financial services, travel & hospitality, insurance, retail
Customer care executives, contact centre managers, omnichannel and multi-channel specialists, go-to-market partners, system integrators and solutions providers
Directors of e-commerce, strategy & innovation, online & mobile support, CRM specialists, digital & marketing executives
Monday, September 12, 2016 - Tuesday, September 13, 2016 1:00 PM - 5:00 PMPacific Time
San Francisco, California USA
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